SITA | Future Of Sustainability

SITA was established in 1999 to consolidate and coordinate the State’s information technology resources in order to achieve cost savings through scale, increase delivery capabilities and enhance interoperability. SITA is committed to leveraging Information Technology (IT) as a strategic resource for government, managing the IT procurement and delivery process to ensure that the Government gets value for money, and using IT to support the delivery of e-Government services to all citizens.

In short, SITA is the IT business for the largest employer and consumer of IT products and services in South Africa – the Government. Furthermore, the Act separates SITA’s services into mandatory services (i.e. SITA must provide), and non-mandatory services (i.e. SITA may provide). SITA remains committed in all its engagements to adhere to the Government’s “IT House of Values”, aiming to achieve reduced costs, increased productivity and increased service to our citizens.

“Be the lead ICT agency to enable public sector deliver”

Mission

“To render an efficient and value added ICT service to the public sector in a secure, cost-effective and integrated manner, contributing to citizen convenience.”

Values

In seeking to promote good governance and a code of conduct SITA has developed and promotes the following values:
Service Excellence – We shall strive to attain internationally recognised standards of service quality and maintain continuous improvement in service delivery;
Innovation – We shall pursue innovation by demonstrating thought leadership and proactive behaviour on the use of information and communication technology to enhance public service delivery;
Transparency – We shall always ensure transparency in everything we do in order to build trust and confidence with all our stakeholders;
Integrity – We shall conduct our business with integrity at all times to inculcate a culture of honesty, respect and accountability among all our employees;
Fairness – We shall treat all our partners, our suppliers and our employees with fairness and equity at all times; and
Prudence – We shall exercise prudence and economy in running the business of SITA.